In 2016, Alawneh Exchange celebrates its 50th anniversary and continues to set standards as the leading currency exchange and funds transfer company in Jordan.
Fifty years have passed since the establishment of the first Alawneh Exchange branch in the Irbid governorate. Founded by the late Mohammad Alawneh, what started as a small, one branch, currency exchange office is now the biggest industry operator in Jordan, with 24 branches covering the entire Kingdom and a registered capital of JD4.5 million.
The last few years have witnessed unparalleled growth. To keep in stride with the company’s expansion, several organizational changes have been made to help unlock future development potential. Alawneh Exchange’s business model has shifted from being a family business into an institutional organization that employs more than 500 team members and implements a decentralized management structure, allowing each unit within the company to have a more focused approach towards its team and operation.
The success story created by Alawneh Exchange throughout the years is attributed to its commitment to excellent customer service, its utilization of state-of-the-art systems and technologies, customizing competitive products and services and providing proper career advancement opportunities for employees at all levels.
By focusing on two core elements, people and customers, Alawneh Exchange has crafted its way into a brighter future with industry leading performance. Every employee’s career path is constructed in a way that allows for development and excellence. Team members have vast opportunities to develop their potential by working on dynamic projects and innovative tasks. At the same time, the company strives to continuously deliver a complete range of financial solutions to consumers and businesses at the most suitable prices with cutting-edge technologies to suit each and every need in the market.
On this occasion, Ayman Alawneh, general manager of Alawneh Exchange, said, “Being a leader in our industry is a great achievement, but maintaining this position for 50 years is a much bigger one. We strive to continuously understand the changing needs of our customers and to constantly develop our products and services to match them. We are the first money exchange company in Jordan to develop state-of-the-art e-channels such as a call center, mobile application and a website with live chat features. We also take pride in having the biggest branch network, one that serves all the governorates of Jordan.
Alawneh went on to add, “We would like to thank our team and our customers for their trust and confidence. We remain committed to maintaining our market leadership and are definitely looking forward for another successful and challenging 50 years together.